Installing memoQ on a third computer
Context: For some reason you need to install memoQ on a third machine, but your memoQ license only allows you to install a single serial on two distinct machine.
Description: Because each serial is associated to the machine it has been used on, you cannot use the same serial key as you have used on another machine, even after you have uninstalled it on one of the previous computers.
Fix: Contact memoQ's support team (firstname.lastname@example.org) and tell them which serial you need deactivated (make sure you always send the full serial number - the last three digits are different on each computer).
Please sign in to leave a comment.