Before you purchase memoQ

Here you can find the answers to the most common question that could come up before purchasing memoQ.

Can I try memoQ before I make a decision? 

If you haven't tried memoQ yet, you can apply for a 30-day trial period. During the trial, you will have the full functionality of memoQ translator pro edition. For more information, see this Help Center article.

Which memoQ version should I buy?

When you purchase a license, you always get access to the latest memoQ version. You may use the older versions as well – but we recommend that you work with an actively supported version.

For the list of the currently available versions, go to our downloads page. You can have multiple versions installed side-by-side on your computer.

How can I use my discount code?

You can apply your discount code during the purchasing process, at the Order summary pane. To add your code, type or paste it in the text box at the bottom, and click the + button.

Please keep in mind that discounts are tied to a certain currency. To redeem the code, you need to choose the currency that the discount was granted in.

Which payment methods are available?

You can make payment with the following methods: 

• debit/credit card (MasterCard, Visa, American Express)
• wire transfer

When can I get my memoQ translator pro license?

It depends on the payment method.

• If you paid by credit card: Once the payment was successful, you will receive an email with your electronic invoice as a proof of purchase. Find your serial number at the bottom, in the row starting with Serial number. If you would like to activate memoQ right away with your license, see this article. To learn more about the installation and activation process, refer to our Installation and Activation Guide.
• If you paid by wire transfer: Keep in mind that receiving your payment and processing the purchase might take some time. Processing international transfers might take up to 5 to 6 working days. When it's done, you will receive an email, with the invoice containing your serial number.

After the purchase is made, you can also find your license and serial number on your my memoQ account's Licenses page.